Training

Our Customer Care training classes are held monthly in our on-site training facility and are taught by our experienced consulting staff. Classes are FREE for clients enrolled in a Customer Care Unlimited Support Plan or $299 per person per class. Click on a course title below to view more information and register.

FMT also offers custom training covering a variety of Microsoft solutions and technology topics. Clients can select the topics that best suit their needs and schedule tailored training sessions for their team. Customized training can be held at your office or in our training facility.

If you have any questions regarding these events please call us at (877) 338-8330 or contact us online.

 Purchase Order Processing

Take control of your business processes, build lasting vendor relationships, and minimize costs with Purchase Order Processing in Microsoft Dynamics GP.
Training9/8/2010 8:30 AMCarlsbad, CAOpenRegister Here
 

 Payables Management

Improve your control over expenses with up-to-the-minute information. Payables Management in Microsoft Dynamics GP helps you make smarter and faster decisions about your payables. Manage your vendors more effectively, and provide effort-saving automation of many routine or complex tasks, which helps ensure a greater return on your investment.
Training9/22/2010 8:30 AMCarlsbad, CAOpenRegister Here
 

 CustomerCare Training: Lead/Opportunity Management – How to qualify your prospects and convert them into new customers

This course will teach you how to improve and manage your sales process within Microsoft Dynamics CRM. Learn how effective lead and opportunity management will help you target, qualify and convert prospects into new customers.
Training9/29/2010 8:30 AMCarlsbad, CAOpenRegister Here
 

 Microsoft PowerPivot for Excel 2010 and Microsoft Dynamics GP Analysis Cubes

Microsoft PowerPivot for Excel 2010 is a data analysis add-in that delivers unmatched computational power directly within Microsoft Excel 2010. Analysis Cubes in Microsoft DynamicsTM GP takes full advantage of Microsoft SQL ServerTM 2000 and SQL Server 2005 to enable your people to analyze information from multiple angles and formats.
Training10/6/2010 8:30 AMCarlsbad, CAOpenRegister Here
 

 Health Care Professional spend tracking, transparency and compliance: What it means for your organization

Join us for an informational lunch as we delve into the compliance issues and transparency initiatives facing Life Sciences organizations
Lunch and Learn10/19/2010 11:30 AMTBD (San Diego)OpenRegister Here
 

 CustomerCare Training: Service Management – How to keep your clients happy and turn them into repeat customers

This course will provide you with an overview of the tools and tactics needed to maintain a strong relationship with your clients. Learn how to increase your profits by turning current customers into repeat customers using in Microsoft CRM.
Training10/20/2010 8:30 AMCarlsbad, CAOpenRegister Here